Reset password

If you cannot log in to Flare, you can reset your password by following along with these quick steps!

1. Click Forgot password? on the login screen

Screenshot 2023-08-17 at 11.26.22 am.png

2. Enter your email address in the field provided. Click Continue.

Screenshot 2023-08-17 at 11.29.07 am.png


3. Check your inbox for the password reset email with a link to change your password.
    Make sure to check your junk/spam email folder

Screenshot 2023-08-17 at 11.34.12 am.png

4. Clicking on the link will take you to the below screen.
    Enter your new password and click reset and you're good to go!

Screenshot 2023-08-17 at 11.38.12 am.png


Locked out?

If you've attempted to log into Flare unsuccessfully too many times or pressed the Forgot password? button too many times in a short period of time your account will lock out for 30 mins.

Wait 30-45 minutes without attempting to log in or reset your password.
After a minimum of 30-45 minutes, try resetting your password by following the above steps.


Additional Troubleshooting Help?

See: Troubleshooting Issues Logging In





Was this article helpful?
8 out of 22 found this helpful
Have more questions?
Submit a request