Welcome to Flare! As a new System Manager, Flare will become your everyday go-to for onboarding, employee information, benefits, and more.
To get you up and running on the Flare Platform, we have curated a series of short videos that will take you through core Flare functionality which will enable you to execute your BAU-activities with ease.
We recommend watching the below videos in the listed sequence, and where possible having your own Flare platform open on one screen so you can follow along with each video!
If you want more information, each video will reference additional articles available in our Knowledge Base so you can get even more out of your Flare Platform.
Introduction to Flare
Employee Onboarding
Adding a new employee
Monitoring onboarding progress
Troubleshooting Onboarding Issues
System Maintenance
Updating welcome emails and contracts
Updating an onboarding process
Maintaining/updating employee information
Introduction to Flare
Flare Navigation (8:16 mins)
Learn about the different menu tabs available to System Managers in Flare and what each menu tab corresponds to.
Employee Onboarding
Adding a new employee (7:40 mins)
Learn how to add individual employees to Flare so they can commence their onboarding journey with your business.
Additional articles:
Monitoring onboarding progress (4:36 mins)
Learn how to monitor an employee's onboarding progress in order to help your employees complete their onboarding journeys quickly and efficiently!
Additional articles:
Troubleshooting Onboarding Issues
Resend welcome emails
If you've updated an employee's email address in Flare, see how to resend the welcome email
Reset or replace an already-issued contract
Sometimes if changes are made, a contract can become corrupt in an onboarding journey and just continuously show the loading symbol. How to reset or replace an already issued contract in an onboarding journey
System Maintenance
Updating welcome emails/contracts (9:19 mins)
Learn how to amend the welcome emails and contract templates that are sent upon adding a new employee.
Additional articles:
- How to update new employee welcome email
- How to update the active employee welcome email
- How do I add a contract template
- How to map a signature to your employment contract
- How to create filter queries
Updating an onboarding process (5:40 mins)
Learn how to update your organisation's onboarding journey to suit your business's employer branding and compliance requirements.
Additional articles:
- How to create & edit a process template
- Re-ordering onboarding process steps
- Adding a document to a document process step
Maintaining/updating employee information (7:02 mins)
Learn how to maintain your people's information throughout the employee lifecycle, including changing their information, sending information requests, and executing a termination in Flare.
Additional articles:
